I KNEW IT! I KNEW IT! I KNEW IT!

A while back I reported on the Arby's / Taco John's in Post Falls. I reflected on their poor customer service skills & early store closures. I surmised that they would not last long as a business if they kept up those poor standards.

Well, the same owner closed those two franchises and opened 3 others in that same building. Now it hosted Samurai Sam's / Taco Time / Great Steak & Potato!

I noticed the same employees with the same service taboos, and still.... early store closures.
Do the same thing.... Get the same results.

It did appear however they were trying to make a few corrections. On their light up reader board they listed exact store hours. So.... there was a glimmer of hope.

But alas... too little, too late.

The sign on the door (I read this just after Christmas) reads: Thank You For Your Years of Patronage. We Closed Our doors.

Did anyone see that coming? DUH!
Better... DID ANYONE NOT SEE THAT COMING?

Here's my repeated phrase folks.
Treat the customer poorly and you'll lose that customer.
THE CUSTOMER IS THE LIFE BLOOD OF ANY BUSINESS!!!

I still hate to see a restaurant shut it's doors, but honestly, this one didn't have to happen.

DD