CHECK OUT THE COMMENTS UNDER EACH BLOG!!

CHECK OUT THE COMMENTS UNDER EACH BLOG!!
Seriously, just click on the COMMENT button under each individual blog to read what others are saying, or leave a few tips of wisdom yourself!

NEW FEATURE!

DAD'S BAD PICK OF THE WEEK!

Be looking each week for a short blurb about a bad business practice, poor service, or just plain bad ideas!

This could be fun.
It could get a lot of people mad at me too!

Wednesday, January 12, 2011

I KNEW IT! I KNEW IT! I KNEW IT!

A while back I reported on the Arby's / Taco John's in Post Falls. I reflected on their poor customer service skills & early store closures. I surmised that they would not last long as a business if they kept up those poor standards.

Well, the same owner closed those two franchises and opened 3 others in that same building. Now it hosted Samurai Sam's / Taco Time / Great Steak & Potato!

I noticed the same employees with the same service taboos, and still.... early store closures.
Do the same thing.... Get the same results.

It did appear however they were trying to make a few corrections. On their light up reader board they listed exact store hours. So.... there was a glimmer of hope.

But alas... too little, too late.

The sign on the door (I read this just after Christmas) reads: Thank You For Your Years of Patronage. We Closed Our doors.

Did anyone see that coming? DUH!
Better... DID ANYONE NOT SEE THAT COMING?

Here's my repeated phrase folks.
Treat the customer poorly and you'll lose that customer.
THE CUSTOMER IS THE LIFE BLOOD OF ANY BUSINESS!!!

I still hate to see a restaurant shut it's doors, but honestly, this one didn't have to happen.

DD

Monday, January 3, 2011

NEW FRIES ARE A NEW COKE FIASCO - WENDY'S

DEAR WENDY,

You've always been my favorite redheaded, pony tailed, freckle faced girl. How's a guy to resist? You have everything I want. Square shaped hamburgers, homemade chili, Frosty's. Oh, and those deliciously salted plank style french fries. Ahhhh! We really were the perfect match; you & I.

But I wasn't enough for you. Was I? You had to go and try to attract someone else, didn't you.
So you decided to start flashing those natural cut style, french fries of yours! Oh... let's not forget dressing them up so claddly in sea salt.

Well, freckle face! Let me tell you something. I think your daddy (Dave Thomas) would be embarrassed for you! That's right! Out right ashamed. You were known for those plank fries. They weren't skinny imitators like those other burger joints. You were a natural kid.

Now be a good girl. And get dressed back into your regular clothes. Before somebody sees you. Have you no shame?

 Okay... I'll stop with the fake Dear John/Wendy letter now. I can almost hear your sigh of relief. But I am serious. These fries are a real let down from their original fries.

I heard all kinds of complaining the day i was there. people were asking, "Can I still get your NORMAL fries?" The answer was a curt... "No. I'm sorry. These are now the only fries we carry".

By the way... THESE FRIES ARE NOT FRESH CUT! They are called "Natural Cut Style". The name probably is designed to make you think fresh. But they are still frozen fries.

And it seems that in an attempt to keep us from adding more salt, which these fries desperately needed, they've removed their usually available salt & pepper shakers from the tables.

It was amusing watching customers go to the condiment bar and grabbing handfuls of salt packets!

Has Wendy's has joined the Food Police Force now? really?
Wendy's?
I'm gonna go out on a limb here and make a prediction here.... I believe we will see an end to these fries way before the end of this year. And then Wendy's will reintroduce their original french fries.  It's like New Coke & Original Coke all over again!
Don't take my word for it. Try Them Yourself. And then vote in my poll!

DD




Wednesday, December 29, 2010

FRESH YEAR / FRESH START

The Dining Dad will soon be moving to OKLAHOMA. He will still be writing reviews when he can afford to eat at restaurants. But now he will be in BBQ country & the land of  TEX MEX. Effective March or April.
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Contact me at: DinerDad@gmail.com